Hoarder home cleaning involves a comprehensive, compassionate approach to decluttering and cleaning homes affected by hoarding. The process typically includes sorting, removing unnecessary items, organising and disinfecting while respecting the emotional challenges faced by the homeowner. Most importantly, restoring a safe living environment ensuring all exit routes are clear and any risk of pile collapse are mitigated. Decontaminating/removal of any animal/human faeces.

Our approach is methodical and non-judgmental. We begin with a thorough assessment to understand the extent of the hoarding and any underlying issues. We then collaborate with the homeowner (or relevant persons) to prioritise tasks, ensuring we handle sensitive areas with care. Cleaning and organising are done gradually, usually over a set amount of days. It will be agreed prior if cleaning is to be undertaken or just clearing/organisation. We are CPD accredited in biohazard services. We can also offer carpet cleaning, oven cleaning, and painting which allows us to offer a full property transformation.

It depends on the severity of the situation. For some, a single session may be sufficient to address immediate concerns, while others may require multiple visits. We offer both one-time cleaning services and ongoing support for long-term hoarding management.

It's not always necessary for the homeowner/tenant to be present. If preferred, we can work with family members, trusted representatives, or health professionals. Our team will also ensure open communication throughout the process to keep everyone informed.

Our team will work with the homeowner to sort through belongings, making sure that valuable, sentimental, or important items are preserved. Items that are no longer needed or that pose a safety risk are disposed of responsibly. We can also arrange for donations or recycling when appropriate.

We understand that hoarding is a mental health issue, usually caused by a stressor. Our team is trained to approach each situation with empathy, patience, and respect. We offer a non-judgmental environment where homeowners can feel comfortable and in control of the process.

Yes, we use professional-grade cleaning products that are effective yet safe for the home environment. We ensure that the cleaning supplies used are non-toxic and environmentally friendly when requested. Our team is also equipped with specialised tools for deep cleaning without damaging the property.

The length of time depends on the extent of the hoarding, the size of the home, and the level of cleaning required. Simple clean-ups may take a few hours, while more extensive projects can take several days. We provide a time estimate after assessing the home.

Yes, we offer free consultations where we assess the home, discuss the situation, and develop a customised cleaning plan including a recognised clutter scale assessment. During the consultation, we will address any questions you have and offer a cost estimate.

If the timescale and costings are agreeable, absolutely! We work from entrance in to ensure a safe exit route. In some circumstances where timescales and pricing isn't achievable, we can work to an affordable timeline focusing on a prioritised area as specified by the client.

The cost varies depending on factors like the size of the home, the severity of the hoarding situation, and the level of cleaning required. We offer personalised quotes after assessing the home and discussing the specific needs.

Yes, we offer aftercare and follow-up services, including assistance with maintaining cleanliness, organising, or arranging additional cleaning sessions if needed. We can also connect clients with local support networks for ongoing help.

While every situation is unique, we work closely with clients to create a sustainable plan for maintaining a clean, organised environment. This may involve organising systems, decluttering strategies, and support from mental health professionals. We encourage consistent communication and periodic check-ins for ongoing success.

To get started, contact us to schedule a free consultation. We'll assess the situation, answer any questions you may have, and develop a bespoke plan to begin the cleaning process. Our team is here to help you through every step of the journey.